Field Collection Head (ARH) - Denpasar, Bali

Join Bussan Auto Finance as a Field Collection Head (ARH) in the vibrant city of Denpasar, Bali. This is a unique opportunity to lead a dynamic team in the financial services sector, ensuring efficient and effective collection processes while maintaining strong customer relationships. In this role, you'll be responsible for overseeing field collections, managing a team of collectors, and implementing strategies to improve collection efficiency. With a competitive salary ranging from Rp 12,000,000 to Rp 18,000,000 per month, this position offers both professional growth and a chance to make a significant impact in the financial industry.

At Bussan Auto Finance, we pride ourselves on our commitment to excellence and customer satisfaction. As a Field Collection Head, you'll play a crucial role in our mission to provide top-notch financial services. You'll work closely with our sales and customer service teams to ensure a seamless experience for our clients. This role is perfect for those with a strong background in finance, a proven track record in collection management, and a passion for building strong relationships.

Daily, you'll be involved in strategic planning, team management, and process improvement. You'll use tools like Microsoft Office Suite, Salesforce, and other industry-standard software to streamline operations and enhance productivity. If you're ready to take on this challenging yet rewarding role, we invite you to apply and be part of our growing team in Denpasar, Bali.

📋 Tanggung Jawab Pekerjaan

• Oversee and manage a team of field collectors to ensure efficient and effective collection processes.
• Develop and implement strategies to improve collection efficiency and reduce delinquencies.
• Monitor and analyze collection performance metrics to identify areas for improvement.
• Conduct regular meetings and training sessions to enhance team skills and knowledge.
• Collaborate with sales and customer service teams to ensure a seamless customer experience.
• Maintain strong relationships with customers to foster trust and loyalty.
• Utilize industry-standard software such as Microsoft Office Suite and Salesforce to streamline operations.
• Stay updated with industry trends and best practices to continuously improve collection processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum of 5 years of experience in field collection management or a similar role.
• Proven track record of successfully managing a team and achieving collection targets.
• Strong knowledge of financial services and collection processes.
• Excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office Suite and Salesforce.
• Ability to work under pressure and meet tight deadlines.
• Strong problem-solving and decision-making skills.

🛠️ Keahlian

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